Welcome to your Book With Confidence page. Here, you will find all the information that you need to be 100% certain about booking your holiday at Shanti Maurice Resort & Spa.
- Escaping safely with “MySafeZone”
Welcome to "My Safe Zone"
Shanti Maurice Resort & Spa features best practices and policies designed to put your mind at ease. Whether it’s a booking you already have or one you right now, rest assured that we’ve got you covered, we want you to experience a worry-free vacation in paradise island.
> For more details about our enhanced disinfection, health & safety measurements, please consult our #MySafeZone program.
- Carefree cancellation – 100% Flexibility
Free room cancellation and get 100% refund
Free room cancellation for reservations cancelled 24 hours prior to arrival. Please find the details for full flexible rates booked directly with the Resort or at www.shantimaurice.com
> For details on our cancellation, deposit and rebooking regulations, please contact our reservations team on firstname.lastname@example.org or see details under www.shantimaurice.com
100% cancellation free of charge anytime up to 24 hours before arrival and 100% of the amount will be refunded. If booking is cancelled less than 24 hours prior to arrival, 100% of the total cancellation amount will not be refunded, but will be retained 100% as credit for future rebooking. Departure date can be modified during stay free of charge anytime due to COVID-19 pandemic related flight cancellation or governmental quarantine- or lock-down reasons.
- COVID-19 Reservations Re-Booking
For Bookings scheduled to travel between November 2020 and October 2021:
- We are allowing complete name changes without penalties for the original date & reason of travel. This means you can change all the names on the booking with new names without penalties.
- Bookings within the above date frame will be allowed to be rescheduled up to 24 months out from their original travel dates, without any supplement if booked within the same season and the original rate will be honored. If the rebooking is in another season we will grant 100% credit of the booked value applicable for the new chosen dates. A supplement will be applicable if the rebooked dates are within a different rate season, hence only the difference will be charged upon check in.
- Contracted groups are subject to different payment and cancellation terms
- Rapid-Antigen Test Protocol
For your protection and wellbeing
The health of our guests and employees is the number one priority for us, which is why, in line with our protection concept of providing a safe environment, we have implemented relevant measures in accordance with the specifications issued by the local authorities, World Health Organization (WHO) recommendations, and industry best practices.
- Inland (Foreign) Guests
For guest who is already inland, a free rapid test will be provided on Day 0 upon check-in. The rapid test on Day 5 shall be chargeable.
- Local Guests
Guest will undergo a rapid test upon check-in and the same shall be chargeable.
- Foreign Guests
- Best Price Guarantee
Book with confidence that you’re getting the best rates
Our “Best Price Guarantee” allows you to feel confident that the room rate you accomodations, from the Resort is the best price for your vacation at Shanti Maurice Resort & Spa. You can book with confidence online www.shantimaurice.com, by email Shanti Maurice Resort & Spa or by calling +230 603 7200 or by +230 54231111.
If within 48 hours of booking your online vacation at www.shantimaurice.com, you find a lower price for the same arrival date, number of nights and room accomodations we will refund the difference and will offer you a further surprise in the Resort.
- 0% Deposit
Book Now – Pay later, only when your holiday starts
For all bookings made directly with our Resort’s Reservations Team or via shantimaurice.com, we apply a 0% deposit policy. Benefit from our book now-pay later option: Guarantee your booking with your credit card and make full payment only upon check-in. No deposit taken at the time of booking. This applies to all featured flexible rates and semi-flexi rates types, occasionally excluded can be optional special promotional non-refundable rates which are clearly indicated as such.
- Best offer automatically applied
Enjoy a worry-free booking when you book online with us
Our online worry-free booking means that the best rates, discounts, and added values are automatically applied by our online booking engine, so you can rest assured that you are getting the best possible price. Selected special offers for groups, weddings etc. are not available online due to technical booking restrictions, therefore, please contact at any time our Reservations Team for assistance if you cannot find your requested offers or added values online.
- Personal consultation and communication free of charge with our concierge team
Get all information you need from our Mauritian “Islanders”, our trained resort professionals available in English, French, German, Hindi & Creole and use our complimentary communication tools.
Live online consultation with our Mauritius experts from our travel concierge-and reservation department by · Live-chat on our website www.shantimaurice.com
- Whatsapp & call (+230 54231111)
- Shanti-Resort-App (download available)
- Email email@example.com
- Telephone +230 603-7200 available of course too (Telephone charges apply as per your provider)
- Half Board with unique ‘Dine Around’ option
Culinary souvenirs designed in Paradise - Our “DINE AROUND” option – online available only on www.shantimaurice.com Shanti Maurice Resort & Spa offers extensive dining options and different venues, speciality menus, restaurants, and bars each with different identities but all sharing the passion for authentic cuisine reflecting the unique culinary art of the Indian Ocean.
Benefit from one of Mauritius leading “Dine-Around” experience bookable direct at the resort only and via trusted Tour-Operators partners.
- Kids stay, eat and play for free
Family holidays - Kids stay, eat and play for free
Shanti Maurice Resort & Spa offers extensive kids club facilities and unbeatable family accommodation options in villas and suites and up to 2 Kids stay, eat and play for free sharing the rooms of the parents on the same meal plan booked.
- High Speed Wifi up to 100mbps for free
High Speed Wifi up to 100mbps for free around the resort
Enjoy the world with our barrier-free high-speed wifi all around the 16 hectares of the estate including the beach and all the resort’s limousines and partner chauffeur driven cars booked by the resort directly are equipped with onboard wifi to share your holiday experiences live.
- Hold Room Today for free
We offer a convenient “Hold Option” to assist with your travel and flight planning. Qualifying bookings handled with our reservation team directly by phone, WhatsApp, website-chat or by email will have the option to “hold the room” for free for 72 hours.
Any request for extension of room hold option will be at an extra nominal fee of EUR 15. If you select the payable “hold” option, your credit card used for the outstanding balance of your vacation will be charged according to the rate type you have selected at the time of booking, on your check-in date.
- “Layaway Pay Plan” by Shanti Maurice
Layaway Pay Plan - A flexible & interest free option to pay for your dream vacation
Lock in your next vacation with our new, flexible and affordable no fees and no interest holiday payment plan. Now you can spread the cost of your dream vacation in Mauritius over a number of months!
When you book direct with Shanti Maurice Resort & Spa, you can choose to pay the total amount of your vacation in 4-to 18-month installments for bookings with the occasional promotional conditioned rate types which may require prepayment before arrival or at time of booking as part of their special rate terms and conditions.
How It Works :
- Book your vacation and pay a required deposit at the time of booking.
- Select the payment installment option (4 to 18 months).
- Automatically charge a card on file every 30 days.
- Pay off balance the latest 30days prior to travel.
- Enjoy paradise Island at Shanti Maurice Resort & Spa!
To be eligible for this program, guests must fulfill the following conditions :
- Layaway Pay Plan is available for new and existing bookings with 120 days or more to travel.
- Credit and debit cards accepted.
- Installments are only applicable to accommodation/meal plan and pre-booked add-on portion of the booking excluding airfare etc.
- The card on file will automatically be charged every 30 days.
- Interest-free is only applicable to accommodation/meal plan and add-on portion of the booking.
- Guests will have the option to choose from four (4) to eighteen (18) months installment plans depending on arrival date.
- Layaway Pay Plan will be available for bookings with 120 or more days to travel regardless if the option was chosen at the moment of making the reservation or not.
- The first installment will always be the deposit due (first payment) and the remaining balance after first installment (deposit due) will be equated and spread based on the installment plan selected.
- The second installment will always be charged one month (30 days) after the first payment.
- The installment payment date cannot exceed the balance due date.
- Installment amounts cannot be less than EUR 100.
- Cancellation terms remain the same and final payment must still be made before arrival.
Stay at Shanti Maurice
The adventure starts here
Indulgent tastes, exceptional sights, and unforgettable experiences. There is never a bad time to visit Shanti Maurice, but there is no better time than now.