We understand that your privacy is very important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits our website and Hotel and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
Shanti Maurice uses and stores your data for fulfilling a contract with you and where it is in our legitimate interests to use your data to manage your stay and associated services with it at our Hotel. With your consent we send you special offer information from time to time. You may withdraw consent for marketing at any time by writing to us directly.
What data do we collect?
To enable us manage your visit and stay at our Hotel we will ask you to provide the following personal details:
- Email Address
- Telephone number
- Payment details
- Wedding date
Without this information, we may be unable to process your booking and payment. We obtain these details from you directly, or are provided with them by third party booking sites such as Expedia, Booking.com and Agoda.
We also have CCTV in operation on our premises for safety and security purposes.
For marketing purposes we collect:
- Email address
- Date of birth
What do we do with your data?
We use your information to manage your reservation, process payments, maintain internal records, and, where we have your consent, to provide you with promotional offers.
The Hotel will never share or sell your data outside our company except where a third party requires the data as part of our normal service provision to you. These may include payment processing, marketing and reservation services. Credit and debit card payments are processed by a PCI DSS compliant third party and encrypted using secure server technology. We never store copies your card or payment details.
Our website and digital marketing is managed by the Hotel Marketing Group Ltd, a company that processes your data within the EEA and complies with the General Data Protection Regulations. For third parties such as Revinate, our CRM platform, who are based outside the EEA, we ensure that they form part of the EU-US Privacy Shield such that they provide data protection to standards similar to data protection in Europe.
You have the following rights:
- the right to access any personal data we hold about you;
- the right to have inaccurate personal data rectified or removed;
- the right to be forgotten;
- the right object to us using your data for any particular purpose;
- the right to data portability; and
- the right to restrict the processing of your personal data amongst other rights.
You have the right to stop marketing at any time by writing to us using the contact details provided below or click on unsubscribe on any email that we have sent you.
We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
How secure is your data?
The Hotel has put in place several security measures to protect, maintain and manage your personal data. We undertake to secure your data using up to date technology and reviewing our policies and procedures on a regular basis.
How to contact us?
Spa On the Shores Limited trading as Shanti Maurice
Registered address: Saint Félix, Mauritius
Name: Mr Jean Michel Louis
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